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Tourist Refund Scheme (TRS)

Your privacy and TRS Australia

All personal information provided by travellers will be retained by the Department of Home Affairs (the Department), and used to assess their eligibility for the TRS.

The Department can share a traveller’s personal information with:

  • the Australian Taxation Office
  • any retailer that provides a tax invoice that is included as part of a TRS claim
  • a contracted commercial agency who is facilitating refunds on behalf of the Department
  • any domestic law enforcement agency.

The Department will collect, use, store and disclose personal information in accordance with the Australian Privacy Principles in Schedule 1 of the Privacy Act 1988.
See how the Department handles your personal information, in our privacy policy