Submitting feedback
If you have concerns about our operational response to a civil maritime security incident, you can tell the staff who dealt with the incident or their manager in the first instance.
When discussing your concerns, we cannot disclose information that:
- is sensitive or protected
- is personal
- is subject to legal professional privilege
- may compromise the integrity of civil maritime security operations.
If the matter is unresolved, you can submit your feedback to the Department's Global Feedback Unit. If you are unable to submit your feedback online, you can write to:
Department of Home Affairs
GPO Box 241
MELBOURNE VIC 3001
AUSTRALIA
For more details on how to lodge feedback, and the information we require from you, please refer to
Compliments, complaints and suggestions.
Maritime Border Command does not perform compliance, inspection or investigation functions. You should refer any complaints or enquiries concerning such matters to the relevant Government agency.
