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First Time Users

​​​​​ There are a number of steps involved in accessing the ICS for the first time.
Clients must first decide on a method of communication with the Department.

The options are:

  • Customs Interactive (CI), or
  • Electronic Data Interchange (EDI)

Access via Electronic Data Interchange (EDI) requires either an off the shelf or specifically developed software package. ICS high use groups are most likely to have developed their own software packages. EDI users will view uniquely formatted screens that may be very different from the CI view.

Based on the communication choice, clients need to purchase one or more digital certificates.

For comprehensive information on the different types of digital certificates available for use with the Department, visit the digital certificates page.

Frequently Asked Questions

View the list of Frequently Asked Questions