Do not check-in restricted goods until you have presented the packed oversized or restricted goods for inspection by an ABF Client Services officer.
Restricted goods can include:
- powders
- liquids
- aerosols
- gels
- dangerous goods
- oversized goods that exceed weight or size limits for carry-on luggage.
After ABF inspection, present your passport, boarding pass and stamped tax invoices to the airside TRS Facility (after passport control) to lodge your TRS claim.
ABF Client Services locations:
ABF Client Services locations
| International Airport | ABF Client Services Counter |
|---|
Adelaide | Ground floor of International Terminal, near the arrival door |
Avalon | Between departures entry and passenger exit point at arrivals |
Brisbane | Level 1 of the International Terminal, next to the elevators |
Cairns | Check-in area of Terminal 1, under the stairs |
Canberra | Arrival hall, near Gate A (counter with bell and phone on wall) |
Darwin | Arrival hall on ground floor, near car rentals |
Gold Coast | Advise check-in staff, they will contact ABF |
Hobart | Advise check-in staff, they will contact ABF |
Melbourne | Ground floor in the arrival hall of Terminal 2, near the escalator |
Perth | Arrival hall of Terminal 1, near car rentals |
Sydney | Arrival hall of Terminal 1, near the glass elevators |
